We need to be able to lock our product catalog values so users cant edit the prices or product decsriptions. I'm suprised that all users can edit products.
the product section itself it quite mediocre - for example, how cna i mark a product inactive? Why cannot I view my product list like I can view contact list? Where I can filter out active or inactive products (I created a property for this since it doesnt already exist).
Not sure that resolves the issue, Tiphaine. There is no option to set permissions for product library pricing. I would want the sales rep to access the product library, but I dont want them to be able to change the Unit Price when adding a line item. All price changes can/should be handled via a discount, not by simply changing the price on the line item.
My previous reply talks about giving access or not to the product library. If you'd like something more granular, this is not possible at this stage within HubSpot, I'd recommend either upvoting and commenting this Idea in our Ideas Forum regarding this; or submitting your own specific Idea in details so that other users can upvote it. You can also subscribe to the idea (Options > Subscribe) to get notified if the status changes.
How can anyone possibly control the product catalog if all users can edit anything? A disgrunted staff member could destory the entire product catalog or send out deals with loss making pricing.
and have found that if you have a retired product that is on a deal. ...you cannot retire the product and the dollar values remain chached on the old price point.