Live Chat on websites with more than one language

SOLVE
Melike_Beckmann
Member

Hey everybody, 

 

I am a beginner using Hubspot and I am wondering if somebody needed to create something similar to mine:

Currently, we are using the Live chat flow in English however, I would like to localize the language on our German homepage.

 

Do you know if it is possible to offer two different languages at the same time on the same website? 

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Accepted Solutions
karstenkoehler
Solution
Most Valuable Member

Hi @Melike_Beckmann,

 

I assume you have different URLs for your homepage in English and German?

 

You can specify which URLs you would like a chat to appear at. The German chat would display at https://www.fincite.de/de/, the English chat would display at https://www.fincite.de/en/. You would create two separate flows for each URL.

 

Hope this helps, let me know if you have any follow-up questions!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


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karstenkoehler
Solution
Most Valuable Member

Hi @Melike_Beckmann,

 

I assume you have different URLs for your homepage in English and German?

 

You can specify which URLs you would like a chat to appear at. The German chat would display at https://www.fincite.de/de/, the English chat would display at https://www.fincite.de/en/. You would create two separate flows for each URL.

 

Hope this helps, let me know if you have any follow-up questions!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

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Melike_Beckmann
Member

Thanks, Karsten,

This tip helped actually and the issue is solved! 

 

Melike

karstenkoehler
Most Valuable Member

Nice, glad to hear @Melike_Beckmann!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

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