Live Chat on websites with more than one language

Melike_Beckmann · ‎may 4, 2021

Hey everybody,

I am a beginner using Hubspot and I am wondering if somebody needed to create something similar to mine:

Currently, we are using the Live chat flow in English however, I would like to localize the language on our German homepage.

Do you know if it is possible to offer two different languages at the same time on the same website?

karstenkoehler · ‎may 4, 2021

I assume you have different URLs for your homepage in English and German?

You can specify which URLs you would like a chat to appear at. The German chat would display at https://www.fincite.de/de/, the English chat would display at https://www.fincite.de/en/. You would create two separate flows for each URL.

Hope this helps, let me know if you have any follow-up questions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

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karstenkoehler · ‎may 4, 2021

Nice, glad to hear @Melike_Beckmann!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Did my post help answer your query? Help the community by marking it as a solution.

karstenkoehler · ‎may 4, 2021

I assume you have different URLs for your homepage in English and German?

You can specify which URLs you would like a chat to appear at. The German chat would display at https://www.fincite.de/de/, the English chat would display at https://www.fincite.de/en/. You would create two separate flows for each URL.

Hope this helps, let me know if you have any follow-up questions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Did my post help answer your query? Help the community by marking it as a solution.

Melike_Beckmann · ‎may 4, 2021

Thanks, Karsten,

This tip helped actually and the issue is solved!

Melike

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