Live Chat on websites with more than one language

SOLVE
Melike_Beckmann
Member

Hey everybody, 

 

I am a beginner using Hubspot and I am wondering if somebody needed to create something similar to mine:

Currently, we are using the Live chat flow in English however, I would like to localize the language on our German homepage.

 

Do you know if it is possible to offer two different languages at the same time on the same website? 

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1 Accepted solution

Accepted Solutions
karstenkoehler
Solution
Thought Leader | Partner

Hi @Melike_Beckmann,

 

I assume you have different URLs for your homepage in English and German?

 

You can specify which URLs you would like a chat to appear at. The German chat would display at https://www.fincite.de/de/, the English chat would display at https://www.fincite.de/en/. You would create two separate flows for each URL.

 

Hope this helps, let me know if you have any follow-up questions!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


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3 Replies 3
karstenkoehler
Solution
Thought Leader | Partner

Hi @Melike_Beckmann,

 

I assume you have different URLs for your homepage in English and German?

 

You can specify which URLs you would like a chat to appear at. The German chat would display at https://www.fincite.de/de/, the English chat would display at https://www.fincite.de/en/. You would create two separate flows for each URL.

 

Hope this helps, let me know if you have any follow-up questions!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


Hat mein Beitrag deine Frage beantwortet? Bitte hilf der Community und markiere ihn als Lösung.

View solution in original post

Melike_Beckmann
Member

Thanks, Karsten,

This tip helped actually and the issue is solved! 

 

Melike

karstenkoehler
Thought Leader | Partner

Nice, glad to hear @Melike_Beckmann!

Karsten Köhler
Freelance Digital Marketing Advisor

Beratungstermin mit Karsten vereinbaren


Hat mein Beitrag deine Frage beantwortet? Bitte hilf der Community und markiere ihn als Lösung.

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