Instrumenting the Live Chat and the Form Exit Intent with the Facebook Pixel

New Contributor

Hi,

 

is it possible to instrument the live chat and the form exit intent to send a facebook event once the user enter their details (email, etc.) which are captured in the CRM?

 

I'm planning to run Facebook conversion campaigns sending to a website where the Hubspot CRM live chat and form exit intent are present, and in order to get conversion data in Facebook I would need them to send a Facebook pixel event, such as the "Lead" one.

 

I couldn't find anything about this on the documentation -- unless I overlooked something.

 

Best,

 

- Adriano

Reply
0 Upvotes
1 Reply 1
Community Manager

Hi @adriano72,

 

It sounds like something that would involve some custom set up; have you reached out to the developers forum? They would have more suggestions and insight into whether or not this is possible.

 

Thanks,

Jenny


We are excited to announce that the Community will be launching a weekly newsletter on November 2, 2020!
Sign up today!
Reply
0 Upvotes