I get open notifications from myself - how can I stop them?SOLVE
Mar 14, 2017 10:37 AM - last edited on May 24, 2017 6:10 AM by roisinkirby
Every time I look back at an email I sent a contact from either my mail host app or my browser, I get a notification saying someone opened the email. Is there a way to mute the notifications from myself but still receive notifications when the contact opens them?
Solved! Go to Solution.
Mar 15, 2017 5:06 AM
Hey @Moneal are you using the Outlook or Gmail integration? Here are some knowledge articles to help you:
Mar 15, 2017 12:42 PM
Hey @Moneal, thank you for clarifying.
The instructions linked above are specific to particular settings in Outlook, but for Gmail the action to take is to filter your IP Address.The HubSpot Sales extension has settings that allows you to input any IP address that you do not wish to get notifications for. Full details on how to do this can be found here: How can I block HubSpot Sales notifications from certain IP addresses?
Please note: if your activity is still not being filtered, it is likely that your mobile device, computer, or company uses a dynamic IP address, which means that it consistently changes. You can continue to update the IP address in the Blocked IP Address field.
If you are receiving notifications about your activity when reading email on your mobile device, check out this article to learn how to disable notifications for the HubSpot mobile app on your iPhone.
Jun 25, 2019 2:55 PM
The steps outlined in the resource are:
The current solution is:
1. Navigate to chrome://flags/#network-service
2. Select the dropdown next to the "Enable network service" option, and click "Disabled"
3. Click the "Relaunch Now" button at the bottom of the page.
Once the browser relaunches, self open blocking should continue to work as expected.
The thread was around a specific issue that has since been resolved.
Thank you for letting me know :). I've removed the link to avoid future confusion!