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JHughes6
Member

I am getting an error when trying to make calls

SOLVE

When trying to call contacts I am getting the error CALL31003ERR.  I've attached a screenshot.  Thank you!Call error .jpg

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

I am getting an error when trying to make calls

SOLVE

Hi @JHughes6,

 

Have you checked the technical requirements for calling? Especially whether HubSpot has access to audio device through your browser and running the Twilio tests.

 

If you've completed all of the steps from the article and nothing works, I'd recommend documenting all of your steps and reaching out to HubSpot support.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

I am getting an error when trying to make calls

SOLVE

Hi @JHughes6,

 

Have you checked the technical requirements for calling? Especially whether HubSpot has access to audio device through your browser and running the Twilio tests.

 

If you've completed all of the steps from the article and nothing works, I'd recommend documenting all of your steps and reaching out to HubSpot support.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.