I Cannot turn off the old Prospect Email!! HElp!

New Contributor

Hi I have an odd one - my sales manager keeps complaining he is getting the old school prospects email from hubspot every week or so... However notification emails are totally shut off on his user, and ideas what happened here or how i can fix? 

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Community Manager

Hi @kelso

 

Have you checked the "personal notifications" as well as the "team notifications" within the prospects tool notifications? 

 

This article outlines how to find and modify these settings in your portal. 

 

Thank you,

Jenny


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