How to stop automatic email replies moving leads to 'connected' in the new lead object.

[orobins]

Has anyone found a way to stop lead object being moved to the 'connected' stage when a contact replies with an out of office email or other automatic reply?

[Humashankar · Accepted solution]

Hi @orobins 

Since we don’t have native capability to handle out-of-office, try other possibilities by creating lead qualification rules will help solve the issue.

Try to establish lead qualification rules within HubSpot to control when a lead progresses to the "connected" stage.

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards