How to delete Messages ?

New Member


Hi there !


I wanted to try out Messages from Hubspot (Conversations chat tool), but actually not use it. I just found out that it appears sometimes on my website and I want it gone, I won't use it anymore.


How do I delete it ? How can I deactivate it ?! I found nothing about this ! Do I have to delete my whole account ?


Thank you !

1 Reply 1
Community Manager

Hi @sollya,


If you navigate into your inbox (conversations>inbox) and then into your settings (bottom left hand corner>chat), you can turn off the chat from there. For more information, I wanted to share this article with you.


If you are getting stuck, please share screenshots of what you are seeing on your end and I can assist!


Thank you,

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