Hiding live chat on mobile
Jul 17, 2018 12:54 PM
My client wishes to hide live chat on mobile devices. I have the live chat code embedded on two sites, one a Wordpress install and the other Shopify. I've successfully hidden the chat on the Wordpress site with CSS and JS, but that did not work on Shopify.
Additionally, WHEN I REMOVED THE EMBED CODE ENTIRELY FROM MY SHOPIFY SITE, THAT CHAT STILL APPEARS. This has persisted for four or five days now, across various browsers, clearinc cache etc.
I turned the website off and on again in hubspot. Same problem.
Can anyone advise what might be going on?