Sales Hub Tools

AndreaMolinaro
Participant

Hiding Inactive Products

There should be a way to limit what reps can select from in the product library.  The property exists for Currently Active - Yes/No.  But, it doesn't do anything.  When a product is discontinued I can't delete it from the library, but I should be able to restrict it from being used!

3 Replies 3
MSnider
Participant

Hiding Inactive Products

Hiding inactive products is critical.  As more time has passed since the improvements of products in general - and the increased usage - this enhancement is now overdue. 

I prefer to make products inactive and keep the history that the product existed for research on older closed/lost deals and yet there is no way to do this - that i know of - other than change the name of the product to put XXX or ZZZ in the front.  I started out parking them in a folder named DO NOT USE but that is not something that is noticed when sales is adding deals.

If this has been solved - hurray - if not, an update of when we can expect it would be great.  Going to continue to research the community posts as well.

 

0 Upvotes
DianaGomez
Community Manager
Community Manager

Hiding Inactive Products

Hi @AndreaMolinaro,

 

I hope you are doing great 😊

 

I understand that you would like to hide some products from the library while adding them to a deal, currently, HubSpot does not have this capability, but this is something the product team has under their radar since it is a constant request from our customer, I will be confident in saying we should see something very likely in the future.

 

In the meantime, I would like to encourage you to upvote this idea here, which talks about this same request and where our product will eventually comment if there is any launch in this regard.

 

Best,

Diana


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jtduong
Participant

Hiding Inactive Products

Hi Diana!

 

Any updates on the progress of this item? 

 

Best,

JD

0 Upvotes