Apr 20, 2018 12:46 PM
I created a field for my products. It helped me filter contacts by product. Suddenly the field disappeared and I can't relate contacts to products.
I'm affraid now that a field I create, can suddenly disappear just like that. Or create my product field again and completely waste my time over again. Is there a field back up, or somewhere I can look for that field?
Solved! Go to Solution.
Apr 24, 2018 2:18 PM
Using a back end tool, I can see that you had a property entitled Producto that was deleted from your portal onon April 5, 2018 at 12:53 EST. However, I can't see the circumstances surrounding the deletion, nor can I see the who deleted the property. As a practice, HubSpot doesn't randomly delete properties, nor does the tool have an automated function that will delete a property. In order to delete a custom created property, a user needs to select the property from the property list, select the delete option, then confirm the deletion via pop-up.
We don't have the capability to retrieve the property, instead, you will need to re-create it and populate your contacts accordingly.
|Did my post help answer your query? Help the Community by marking it as a solution|