Fallback-values for email templates

SOLVE
nordtomme
Member

 

I'm trying out email templates in a free account.

 

I don't seem to get the option to provide fallback values for customer tokens. Instead, I just get a blank space if the contact record does not have info for a particular field, which is not as great.

 

Is there a way to add fallback values to sales templates? (In paid accounts, if not in free?)

1 Accepted solution

Accepted Solutions
jennysowyrda
Solution
Community Manager

Hi @nordtomme

 

Currently this is not a functionality of the tool. If this is something you would like to see implemented in the future, please vote for this idea

 

Thank you,

Jenny


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1 Reply 1
jennysowyrda
Solution
Community Manager

Hi @nordtomme

 

Currently this is not a functionality of the tool. If this is something you would like to see implemented in the future, please vote for this idea

 

Thank you,

Jenny


We are excited to announce that the Community will be launching a weekly newsletter on November 2, 2020!
Sign up today!

View solution in original post

0 Upvotes