Error saving changes to Messages toolSOLVE
Sep 10, 2018 5:52 AM
I used to have a paid account with the sales tools but cancelled the subscription before Hubspot offered a free version.
I'm now trying to set up the meetings tool in the free version but it won't let me save any changes and asks me to contact support. But I cant contact support because I'm on a free account and dont have any options other than this forum.
Can anyone suggest how I might be able to reset this so I can set up the messages tool properly or get in touch with Hubspot support so they can do it?
Solved! Go to Solution.
Sep 24, 2018 2:18 PM
Thanks for sending the har file my way! Taking a look at the file, it looks like the issue is specific to the custom field you have in your form with your meetings link.
Are you able to get to the settings within the meetings tool for the form to delete any fields aside from "first name" "last name" and "email"? If you encounter any error on the road to getting to that screen/saving that update, please let me know.
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