We use cookies to make HubSpot's community a better place. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included).
Feb 4, 2022 2:45 AM
Hi,
Could someone please help me troubleshoot the following error occurring in almost all of the workflows I am creating,
"The property couldn't be set because the company isn't associated with any target records."
Solved! Go to Solution.
Feb 4, 2022 3:40 AM
Hi @AHaider3,
It looks like you're working a company-based workflow which has an action to update the property value of an associated record.
Here's an example of such a workflow: Enroll all companies where Name is known, copy company Name into contact property Company name field of all associated contacts.
HubSpot will throw an error if it can't find any associated contacts associated with the company. If there isn't anything to update, how can it be updated?
I'd recommend checking whether the actions in your workflow related to associated objects are correct. If they are, there is probably an issue of association between your company and contact (or other) records.
If you're unsure how to further troubleshoot this, feel free to share a screenshot. Alternatively, if you have workflows, you also have access to HubSpot support which you could contact through the purple help widget in the bottom right corner of the HubSpot app.
Best regards
Karsten Köhler |
![]() | Did my post help answer your query? Help the community by marking it as a solution. |
Feb 4, 2022 3:40 AM
Hi @AHaider3,
It looks like you're working a company-based workflow which has an action to update the property value of an associated record.
Here's an example of such a workflow: Enroll all companies where Name is known, copy company Name into contact property Company name field of all associated contacts.
HubSpot will throw an error if it can't find any associated contacts associated with the company. If there isn't anything to update, how can it be updated?
I'd recommend checking whether the actions in your workflow related to associated objects are correct. If they are, there is probably an issue of association between your company and contact (or other) records.
If you're unsure how to further troubleshoot this, feel free to share a screenshot. Alternatively, if you have workflows, you also have access to HubSpot support which you could contact through the purple help widget in the bottom right corner of the HubSpot app.
Best regards
Karsten Köhler |
![]() | Did my post help answer your query? Help the community by marking it as a solution. |