Editing sequences before sendingSOLVE
May 30, 2017 11:24 AM - edited May 30, 2017 11:25 AM
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Jun 1, 2017 11:02 AM
Hey @brandrsn, like you mentioned, it is not possible to edit sequences when someone has already been enrolled in them... I think that it is because once you enroll a contact in a sequence, they "freeze" in time so that all of the emails go out exactly as they were when the contact was enrolled, to prevent any sort of miscommunication or unexpected change. So the only time you can edit sequence emails is before enrolling a contact.
In the past, if I've noticed that I need to change an email that will be sent to a contact in a sequence, I'll just unenroll the contact and then create a mini version of the sequence, that starts with the email in question, and then reinroll the contact in that new sequence. Hope this helps!