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Editing a Template after a Sequence Begins
SOLVEApr 10, 2018 12:18 PM
I enrolled a number of contacts in a sequence that included an incomplete template as the third step.
I didn't have all of the necessary details for that template at the time but wanted to get the sequence running.
I thought I'd be able to edit that template prior to the third email sending. Apparently, it doesn't work that way - whatever you have at the moment of enrollment is what they get.
Is that accurate or did I miss something?
P.S. The silver lining to this is that the "Oops!" email we are sending out manually is getting an incredible open and response rate, so I may have stumbled on to an interesting strategy!
Solved! Go to Solution.
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Accepted Solutions
Apr 25, 2018 9:25 AM
This is correct, the contacts will receive what is set at the time of enrollment.
How did the sequence perform overall?
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