Editing a Template after a Sequence Begins

SOLVE
Blink
Contributor

I enrolled a number of contacts in a sequence that included an incomplete template as the third step.

I didn't have all of the necessary details for that template at the time but wanted to get the sequence running.

I thought I'd be able to edit that template prior to the third email sending. Apparently, it doesn't work that way - whatever you have at the moment of enrollment is what they get. 

 

Is that accurate or did I miss something?

 

P.S. The silver lining to this is that the "Oops!" email we are sending out manually is getting an incredible open and response rate, so I may have stumbled on to an interesting strategy!

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1 Accepted solution

Accepted Solutions
roisinkirby
Solution
HubSpot Product Team

This is correct, the contacts will receive what is set at the time of enrollment.

 

How did the sequence perform overall?

View solution in original post

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2 Replies 2
roisinkirby
Solution
HubSpot Product Team

This is correct, the contacts will receive what is set at the time of enrollment.

 

How did the sequence perform overall?

View solution in original post

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Blink
Contributor

Thanks for confirming that. 

Overall sequence performance was miserable. 

Rethinking the sequence now for another round.

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