Download calls, mails and Intercom events

opcional · ‎Jul 17, 2019

Hi!

We're working with Hubspot, Intercom and Toky integrated.

All chats form Intercom appears in Hubspot like a "Intercom thing/chat". Here an example:

All calls from Toky appears in Hubspot like a Call. Here an example:

But We can't download this information. How Can We do that? It is possible? Creating a filter and after download the information...

Thx.

adimarino · ‎Jul 17, 2019

Hey @opcional

At this time, it is not possible to export activities on a contact timeline. This has been requested in this Ideas post so I would recommend upvoting/commenting and following the post for updates.

If you have access to a developer, HubSpot has an Engagements API that can be used to get notes, emails, tasks, meetings, and calls.

I hope this helps!

Thank you,

Ana

View solution in original post

adimarino · ‎Jul 17, 2019

Hey @opcional

At this time, it is not possible to export activities on a contact timeline. This has been requested in this Ideas post so I would recommend upvoting/commenting and following the post for updates.

If you have access to a developer, HubSpot has an Engagements API that can be used to get notes, emails, tasks, meetings, and calls.

I hope this helps!

Thank you,

Ana

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