Download calls, mails and Intercom events

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Occasional Contributor

Hi!

 

We're working with Hubspot, Intercom and Toky integrated.

 

All chats form Intercom appears in Hubspot like a "Intercom thing/chat". Here an example:

Captura de pantalla 2019-07-16 a las 17.50.40.png

 

All calls from Toky appears in Hubspot like a Call. Here an example: c1.png

 

But We can't download this information. How Can We do that? It is possible? Creating a filter and after download the information...

 

Thx.

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HubSpot Moderator

Hey @opcional 

 

At this time, it is not possible to export activities on a contact timeline. This has been requested in this Ideas post so I would recommend upvoting/commenting and following the post for updates. 

 

If you have access to a developer, HubSpot has an Engagements API that can be used to get notes, emails, tasks, meetings, and calls. 

 

I hope this helps!

 

Thank you, 

Ana

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HubSpot Moderator

Hey @opcional 

 

At this time, it is not possible to export activities on a contact timeline. This has been requested in this Ideas post so I would recommend upvoting/commenting and following the post for updates. 

 

If you have access to a developer, HubSpot has an Engagements API that can be used to get notes, emails, tasks, meetings, and calls. 

 

I hope this helps!

 

Thank you, 

Ana

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