Jan 2, 2019 11:02 AM
1 - Go to the conversations tab at the top, click inbox.
2 - Then go to the bottom of the page on inbox settings
3 - Go to chat under channels
4 - Create a targeted message or edit an existing targeted message
5 - Go the the message tab
6 - At the bottom there will be a checkbox under options with "pop up open the welcome message as a prompt.
7 - Unselect
8 - Unselect the same under small screen sizes