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TiphaineCuisset
Community Manager
Community Manager

PLEASE READ - Deleting Sequences on a free account to delete the associated templates

Hi there,

If you have a free account that was previously a paid account and you want to delete a specific template, you may get an error message saying the template cannot be deleted because it is used in a sequence.
 
Because sequences is not a tool included in free subscriptions, you will no longer have access to your sequences. In order to delete the template, you will need to delete the associated sequence. Please use the form located at the bottom of this post to request a sequence delete.
 
Before submitting the form please review the following information:
  1. You must be a Super Admin to submit this request
  2. Deleting sequences cannot be done individually. Submitting this form will result in all sequences within your account being deleted.
  3. This process cannot be reversed and will result in all sequences being permanently deleted.
If you agree to the terms and information above, please submit your sequence delete request through this form.

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1 Reply 1
danmoyle
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

PLEASE READ - Deleting Sequences on a free account to delete the associated templates

Thanks for sharing this, @TiphaineCuisset

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/