Sales Hub Tools

adamlfoster
Member | Partner
Member | Partner

Deleting HubSpot call recordings

SOLVE

Is there any way I can automatically delete all call recordings after 72 hours? 

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Deleting HubSpot call recordings

SOLVE

Hi @adamlfoster,

 

There currently don't seem to be any out of the box settings for this (Settings > Calling) and it's not possible to set up activity based workflows to delete activity records.

 

You could look into the HubSpot API to create your own application to delete call recordings after 72 hours. Additionally, you could submit a request to the HubSpot Ideas section of the community for expiring recordings: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

The product team reviews these requests based on their popularity.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Deleting HubSpot call recordings

SOLVE

Hi @adamlfoster,

 

There currently don't seem to be any out of the box settings for this (Settings > Calling) and it's not possible to set up activity based workflows to delete activity records.

 

You could look into the HubSpot API to create your own application to delete call recordings after 72 hours. Additionally, you could submit a request to the HubSpot Ideas section of the community for expiring recordings: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas

 

The product team reviews these requests based on their popularity.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.