Sales Hub Tools

dear_co
Member

Deleted Property

SOLVE

Hi 

 

Can anyone help.

i've just deleted a property by accident, is there anyway to recover to a previous point in time?

1 Accepted solution
AllisonZ
Solution
HubSpot Moderator
HubSpot Moderator

Deleted Property

SOLVE

Hi @dear_co 

 

I hope all is well!

 

We are now able to restore deleted properties as per the following documentation:

Let me know if you have any questions!

 

Kind regards,

Allison

(Channel Account Manager, BerSpot)

View solution in original post

8 Replies 8
AllisonZ
Solution
HubSpot Moderator
HubSpot Moderator

Deleted Property

SOLVE

Hi @dear_co 

 

I hope all is well!

 

We are now able to restore deleted properties as per the following documentation:

Let me know if you have any questions!

 

Kind regards,

Allison

(Channel Account Manager, BerSpot)
jennysowyrda
Community Manager
Community Manager

Deleted Property

SOLVE

Hi @dear_co

 

If you create a new contact property with the same internal value name, the information will come back. The property is not deleted, it is just no longer available in app, so if you essentially call it back into the app by recreating a property with the same internal value, the information will repopulate. 

 

Let me know if you have any questions about this. 

 

Thank you,

Jenny

luisflo
Participant

Deleted Property

SOLVE

Hi Jenny,

 

What about a Hubspot default property?

 

I have deleted "close date" which is a default deal property by Hubspot.

 

How can I have it enabled again?

 

Cheers,

 

Luis F.

0 Upvotes
jennysowyrda
Community Manager
Community Manager

Deleted Property

SOLVE

Hi @luisflo,

 

You should be able to recreate the property with the same internal value.

 

Thank you,
Jenny

0 Upvotes
barry_puddephat
Member

Deleted Property

SOLVE

Hi,

 

I am trying to recreate a deleted default property and keep getting the following errors/warnings:

 

HubspotError.jpg

 

How can I restore this property?

0 Upvotes
jennysowyrda
Community Manager
Community Manager

Deleted Property

SOLVE

Hi @barry_puddephat,

 

I can see you are working with the HubSpot Technical Support team regarding this matter. Continuing to partner with the Support team will be the most direct way to resolve this matter. 

 

Thank you,
Jenny

0 Upvotes
Skhan
Member

Deleted Property

SOLVE

Hi, I have had a similar issue take place. Only thing is, I am unsure who deleted the properties. I just tried to re-create the property with the same internal value but the values did not appear. 

Any other way I could retrieve the property? 

0 Upvotes
jennysowyrda
Community Manager
Community Manager

Deleted Property

SOLVE

Hi @Skhan,

 

Recreating the property with the internal name is the only way to retrieve the data. 

 

Thank you,
Jenny