Deleted Property

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New Member

Hi 

 

Can anyone help.

i've just deleted a property by accident, is there anyway to recover to a previous point in time?

5 Replies 5
Community Manager

Hi @dear_co

 

If you create a new contact property with the same internal value name, the information will come back. The property is not deleted, it is just no longer available in app, so if you essentially call it back into the app by recreating a property with the same internal value, the information will repopulate. 

 

Let me know if you have any questions about this. 

 

Thank you,

Jenny


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New Contributor

Hi, I have had a similar issue take place. Only thing is, I am unsure who deleted the properties. I just tried to re-create the property with the same internal value but the values did not appear. 

Any other way I could retrieve the property? 

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Community Manager

Hi @Skhan,

 

Recreating the property with the internal name is the only way to retrieve the data. 

 

Thank you,
Jenny


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Occasional Contributor

Hi Jenny,

 

What about a Hubspot default property?

 

I have deleted "close date" which is a default deal property by Hubspot.

 

How can I have it enabled again?

 

Cheers,

 

Luis F.

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Community Manager

Hi @luisflo,

 

You should be able to recreate the property with the same internal value.

 

Thank you,
Jenny


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