Hubspot recently removed the ability to set Default Availability for all of a users Meetings Links.
We would like to see this functionality restored as it is useful option for those organizations that wish to create multiple Meetings Links all with same availability. Since it as an optional feature, it would not impede those who choose to set their availability on a Meeting Link by Meeting Link basis.
Hi @keithemery thanks for your post. We did recently remove this feature. We made this change because it was causing a lot of confusion for individual users, however we do appreciate your feedback. I'm going to share this with our product team, and if you have any other suggestions for how to improve our meetings tool I would recommend posting on our Ideas Forum!
I wanted to pop in here, because there aren't a lot of threads about availability and share for anyone that comes across this thread thatInsycle(full disclosure, I work for them) recently launched our lead routing app (Assign) that allows you to set availability for reps. This works for tickets and support reps as well.
The availability features include:
Set general working availability hours for reps M-F.
Set timezones for reps.
Set upcoming PTO, vacation, or out-of-office days.
Quickly toggle reps unavailable for sick or unavailable days
Have full assignment logs including available/unavailable info for analyzing
I totally agree. This needs to be restored. Maybe as an option switched off by default in the Settings so that the individual users are not confused or whatever was the reason for removal.
Hi @keithemery thanks for your post. We did recently remove this feature. We made this change because it was causing a lot of confusion for individual users, however we do appreciate your feedback. I'm going to share this with our product team, and if you have any other suggestions for how to improve our meetings tool I would recommend posting on our Ideas Forum!
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