May 23, 2018 9:52 AM
Has anyone else seen a decrease in live chats using Hubspot's Messages tool? We used to use Zopim/Zendesk chat but since the switch over, it's almost like people don't recognise it's chat.
May 23, 2018 12:14 PM
Hey @abbiehughes can you share some more context r.e. this decline, do you have any reports/data/examples?
Could you also share a link to your page and further details r.e. how you are implementing HubSpot.