Errors & Data Missing

[Anonymous]

hi can someone please look into this 

contacts for all users are not loading 

[roisinkirby · Accepted solution]

Hey @Anonymous contacts processing in HubSpot is experiencing delays since 4:50am EST. That's affecting list building, form submission processing, workflows, and other parts of the HubSpot system. We’re actively investigating the cause of this issue and will update this page when more information is available.

All information on this issue will be posted on status.hubspot.com, where you can also subscribe for realtime notifiation updates. I will also keep you posted on this thread. 

[roisinkirby · Accepted solution]

Latest update from status.hubspot.com

Monitoring - We’ve identified and fixed the issue that caused the processing of contacts to be delayed since 4:50am EST. There was no data loss, and list building, form submission processing, workflows, and other parts of the system are now working as expected. We are continuing to monitor the situation.

[roisinkirby · Accepted solution]

Resolved - The processing of contacts and affected tools in HubSpot is now fully operational. We’ve identified and addressed the cause of the issue as a problem with one of our systems being in a degraded state and the incident has now been fully resolved. There was no data loss.
Jul 26, 05:57 EDT

[roisinkirby · Accepted solution]

Latest update from status.hubspot.com

Monitoring - We’ve identified and fixed the issue that caused the processing of contacts to be delayed since 4:50am EST. There was no data loss, and list building, form submission processing, workflows, and other parts of the system are now working as expected. We are continuing to monitor the situation.

[roisinkirby · Accepted solution]

Hey @Anonymous contacts processing in HubSpot is experiencing delays since 4:50am EST. That's affecting list building, form submission processing, workflows, and other parts of the HubSpot system. We’re actively investigating the cause of this issue and will update this page when more information is available.

All information on this issue will be posted on status.hubspot.com, where you can also subscribe for realtime notifiation updates. I will also keep you posted on this thread. 

[robinwyatt]

UPDATE: Seems to be working again now, at least for me. Thanks to whoever may have worked on this!

[catherine123]

we are facing a problem when we open companies from CRM 

[Anonymous]

experiencing the same with all contacts 

[Anonymous]

PLEASE CAN SOMEONE LOOK INTO THIS ASAP

NO CONTACTS ARE LOADING NEITHER IS ANYTHING ELSE

keeps coming up with whoops something went wrong please refresh

[martinahuzell]

My companies are not loading. I have tried erasing the cache, loading the companies in an incognito window and logging out of the system. I am experiencing the same problems in Chrome and Explorer. 

[charlie]

Hi guys, experiencing lots of errors today including missing data and "Whoops, Let's Try That Again". Don't see any service status update... https://status.hubspot.com/

[charlie]

Whoops. Let’s try that again.

It looks like your deals didn't load correctly. Please refresh the page and try again.

[robinwyatt]

I am also finding that the CRM isn't working properly. Only some company pages load. Most don't, and the main Contacts and Companies tabs are returning a "Whoops. That didn’t go according to plan." (or similar) error. status.hubspot.com says everything should be fine, as of now.

[Anonymous]

experiencing the same

contacts not loading neither are deals or anything else

[Jenny]

I'm getting this message when trying to access deals:

Whoops. Let’s try that again.

It looks like your deals didn't load correctly. Please refresh the page and try again.

Are the deals not accessible at the moment? 

[Anonymous]

hi im also experiencing the same 

contact deals and notificatioins do not load

[EVL]

I'm experiencing the same thing here. Everything else (contacts, dashboard, tasks, companies) works perfectly normal.

[EVL]

Ooops! It's working again!

Thanks, y'all!

[Jenny]

It's working again here, too!