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alexander-mrohs
Member

Chatflow disapears after first display

Hi,
we just implemented a chatflow on this page: https://www.integrityline.com/de

 

It works when I enter the side (left corner), but once I go to a subpage (or refresh) the chat does not op up again. Meaning: it just appears on the first website visit.

And ideas?

This is my setting:
Bildschirmfoto 2021-05-06 um 16.58.16.pngBildschirmfoto 2021-05-06 um 16.57.43.png

 

Any ideas?
Thanks,
Alex

0 Upvotes
2 Replies 2
alexander-mrohs
Member

Chatflow disapears after first display

Hi, it turned out to be a problem with Google Tag Manager.

0 Upvotes
TiphaineCuisset
Community Manager
Community Manager

Chatflow disapears after first display

Hi @alexander-mrohs 

 

Thank you for reaching out. 

 

I can reproduce that on my end as well, this is strange. I can see you have opened a ticket with your technical support team and that they're looking into this, they'll be better able to investigate further on that!

 

Thank you

Best, 

Tiphaine


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