Help other HubSpot searchers find this post quickly by accepting this solution today.
Excellent suggestion. You may wish to add to a new or existing thread in HubSpot Ideas.
You'll typically get much more traction from the HubSpot Community AND the Ideas Forum is where HubSpot Product Teams monitor suggestions for popularity -- i.e., VOTES! 🙂
Does that help answer your question? If so, remember to accept this solution today so other searchers will find it.
would love this too! in the meantime, i might suggest just having a generic avatar and a name like "Support" and then the reps name can show up in the actual chat itself. decent workaround for the timebeing
Help other HubSpot searchers find this post quickly by accepting this solution today.
Excellent suggestion. You may wish to add to a new or existing thread in HubSpot Ideas.
You'll typically get much more traction from the HubSpot Community AND the Ideas Forum is where HubSpot Product Teams monitor suggestions for popularity -- i.e., VOTES! 🙂
Does that help answer your question? If so, remember to accept this solution today so other searchers will find it.