May 29, 2018 11:25 AM
Anything public facing on the site is only supported (by HubSpot) in Chrome or Firefox. This is due to some compatibility issues with IE 11 and Edge.
IE 11 and Edge are only supported in the HubSpot portal.
a month ago - last edited a month ago
We have been using hubspot chat bot for more than a year in our app. Everything was working well on IE11, chrome and firefox until today. Today, on IE11, we are seeing that when a user types their message the send button is disabled. This feature still works on chrome and firefox.
It seems the chat bot doesn't also work in the hubspot website in EI11.
Try it in https://community.hubspot.com/t5/Sales-Hub-Tools/Chat-Messsages-Not-Working-in-Internet-Explorer/m-p...
Is there something we can do about this?
Is this a known issue?