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Excellent suggestion. You may wish to add to a new or existing thread in HubSpot Ideas.
You'll typically get much more traction from the HubSpot Community AND the Ideas Forum is where HubSpot Product Teams monitor suggestions for popularity -- i.e., VOTES! 🙂
Does that help answer your question? If so, remember to accept this solution today so other searchers will find it.
I'm guessing they were asking about the customer/contact's ability to share photos or files through the chat window. If that's the case, then I'm looking forward to a sollution too.
With the paper clip iconattach you should be able to share an attachment from your device or your file manager with your contact via the chat? You can also drag and drop files from your computer into the chat widget. Is that what you're looking for?
If you were sent to the forums by Support, then they likely meant to post an idea in our ideas forum regarding this functionality. If this is something you'd like to see implemented in the future, can you please post over here so the product team can see what you are looking for?
Help other HubSpot searchers find this post quickly by accepting this solution today.
Excellent suggestion. You may wish to add to a new or existing thread in HubSpot Ideas.
You'll typically get much more traction from the HubSpot Community AND the Ideas Forum is where HubSpot Product Teams monitor suggestions for popularity -- i.e., VOTES! 🙂
Does that help answer your question? If so, remember to accept this solution today so other searchers will find it.