Bring back calling from HubSpot app
Jun 21, 2019 3:05 AM
Bring back our call from app option!
Dear Hubspot people, why has this been taken away it must be returned!
It is one of the primary reasons I chose Hubspot and likely why now I will leave, and there must be many more like my startup.
Why is it so vital for me? I am sure other people have other reasons as well:
- We rely on Hubspot to call our clients in other countries (I don’t need nearly as many minutes as you give us but we need some). Calling from a local provider to an international number is very expensive and not an option.
- Calling from the Hubspot web interface is inferior. The ‘call from phone’ is awkward and the voice quality is bad. People always complain of a delay and sounding ‘far away’ or ‘broken’. ‘Calling from browser’ creates an echo and the same issues as ‘call from phone’.
- Another reason I chose Hubspot over its competitors is that it is a ‘one stop shop’ for my sales needs. If I need to now create and pay for a twilio account, it defeats this and I will leave.
- You want to be applicable internationally but this really alienates your forgien markets who rely on this as a solution to bad local phone providers.
- Why are you doing this?