Bring back calling from HubSpot app
Bring back our call from app option!
Dear Hubspot people, why has this been taken away it must be returned!
It is one of the primary reasons I chose Hubspot and likely why now I will leave, and there must be many more like my startup.
Why is it so vital for me? I am sure other people have other reasons as well:
- We rely on Hubspot to call our clients in other countries (I don’t need nearly as many minutes as you give us but we need some). Calling from a local provider to an international number is very expensive and not an option.
- Calling from the Hubspot web interface is inferior. The ‘call from phone’ is awkward and the voice quality is bad. People always complain of a delay and sounding ‘far away’ or ‘broken’. ‘Calling from browser’ creates an echo and the same issues as ‘call from phone’.
- Another reason I chose Hubspot over its competitors is that it is a ‘one stop shop’ for my sales needs. If I need to now create and pay for a twilio account, it defeats this and I will leave.
- You want to be applicable internationally but this really alienates your forgien markets who rely on this as a solution to bad local phone providers.
- Why are you doing this?