Sales Hub Tools

Edward1
Member

Bounce rate for Sequences

SOLVE

Hi, I was wondering where I could see bounce rate for different email sequences. I used to be able to see bounce rate but now it is replaced by a no response percentage.

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Bounce rate for Sequences

SOLVE

Hi @Edward1,

 

This seems to be a change that is being rolled out to portals gradually? I'm still seeing the the bounces metrics (Menu > Automation > Sequences), see these test data:

 

karstenkoehler_0-1657080810650.png

 

If you're missing these metrics in the new dashboard, I'd recommend submitting a post to the HubSpot Ideas section of the community. The product team reviews these requests based on their popularity.

 

Hope this helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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3 Replies 3
Runa
Participant

Bounce rate for Sequences

SOLVE

Hi,

 

I would like to activate the option to NOT automatically be unenrolled from a sequence based on the setup of the individual sequences.

How do we do that?

 

Runa_1-1668005440057.png

 

Thanks

 

//Runa

0 Upvotes
Edward1
Member

Bounce rate for Sequences

SOLVE

Hi thanks for the response it seems like my interface is a little different. I'll make a post under Hubspot ideas.

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Bounce rate for Sequences

SOLVE

Hi @Edward1,

 

This seems to be a change that is being rolled out to portals gradually? I'm still seeing the the bounces metrics (Menu > Automation > Sequences), see these test data:

 

karstenkoehler_0-1657080810650.png

 

If you're missing these metrics in the new dashboard, I'd recommend submitting a post to the HubSpot Ideas section of the community. The product team reviews these requests based on their popularity.

 

Hope this helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.