Sales Hub Tools

Sethulas
Mitglied

Arrows that cycle through Call Queue have disappeared

lösung

I can no longer flp through the call queue using the arrows. They have disappeared. 

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1 Akzeptierte Lösung
relabidin
Lösung
HubSpot-Alumnus/Alumna
HubSpot-Alumnus/Alumna

Arrows that cycle through Call Queue have disappeared

lösung

Hi @Sethulas,

 

The arrows that let you cycle through contacts in your Call Queue should still be there. We updated the interface of the CRM, so some things look a little different but the arrows should still be there. Once you go to your Call Queue and click Start calling, a green bar should appear at the top of the page that has a pause/start button and arrows to skip contacts. It looks like this:

 

2017-01-10_1307.png

 

Are you not seeing this from your end? If not, can you please include a screenshot of what you are seeing instead?

 

Additionally, here a guide on how to use the call queue that is updated to reflect the new HubSpot interface: https://knowledge.hubspot.com/calling-user-guide/using-the-call-queue

 

Rami 

 

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1 Antwort
relabidin
Lösung
HubSpot-Alumnus/Alumna
HubSpot-Alumnus/Alumna

Arrows that cycle through Call Queue have disappeared

lösung

Hi @Sethulas,

 

The arrows that let you cycle through contacts in your Call Queue should still be there. We updated the interface of the CRM, so some things look a little different but the arrows should still be there. Once you go to your Call Queue and click Start calling, a green bar should appear at the top of the page that has a pause/start button and arrows to skip contacts. It looks like this:

 

2017-01-10_1307.png

 

Are you not seeing this from your end? If not, can you please include a screenshot of what you are seeing instead?

 

Additionally, here a guide on how to use the call queue that is updated to reflect the new HubSpot interface: https://knowledge.hubspot.com/calling-user-guide/using-the-call-queue

 

Rami