Arrows that cycle through Call Queue have disappeared
Résolue
1 Solution acceptée
.png "Ancien salarié HubSpot"){kind=icon}
Arrows that cycle through Call Queue have disappeared
RésolueHi @Sethulas,
The arrows that let you cycle through contacts in your Call Queue should still be there. We updated the interface of the CRM, so some things look a little different but the arrows should still be there. Once you go to your Call Queue and click Start calling, a green bar should appear at the top of the page that has a pause/start button and arrows to skip contacts. It looks like this:
Are you not seeing this from your end? If not, can you please include a screenshot of what you are seeing instead?
Additionally, here a guide on how to use the call queue that is updated to reflect the new HubSpot interface: https://knowledge.hubspot.com/calling-user-guide/using-the-call-queue
Rami
Arrows that cycle through Call Queue have disappeared
RésolueHi @Sethulas,
The arrows that let you cycle through contacts in your Call Queue should still be there. We updated the interface of the CRM, so some things look a little different but the arrows should still be there. Once you go to your Call Queue and click Start calling, a green bar should appear at the top of the page that has a pause/start button and arrows to skip contacts. It looks like this:
Are you not seeing this from your end? If not, can you please include a screenshot of what you are seeing instead?
Additionally, here a guide on how to use the call queue that is updated to reflect the new HubSpot interface: https://knowledge.hubspot.com/calling-user-guide/using-the-call-queue
Rami
