Adding live chat to my email newsletterSOLVE
Dec 2, 2019 7:51 PM
I'm using HubSpot on the free plan. I also use Mailchimp to send out a weekly e-newsletter.
I'd like my readers to be able click on a link in my e-newsletter which will bring up a live chat pop-up so that they can chat to me in real time. I don't want people to be able to chat to me via my website.
I understand HubSpot offers some sort of chat facility. How do I go about adding this functionality to my e-newsletter?
Thanks in advance!
Solved! Go to Solution.
Dec 3, 2019 3:04 AM
Email sending platforms (ESPs) and email clients (like outlook and gmail) don't have support for chat within the email itself. The only thing you can do it use a link to send the recipient to a web page where live chat is available - it doenst have to be on every page, just the one you send people too.
Hope that helps.