Adding contact phone number doesn't immediately add it to the Call drop down list

Highlighted
New Contributor

Minor thing but annoying.

 

Enter a phone number for a Contact on the Contact page in the About this contact section.

 

gholohan_0-1605887686877.png

 

Click Save button at the bottom of the page

gholohan_2-1605887754456.png

 

Then click the Call circle button ("Make a phone call"). 

gholohan_1-1605887723731.png

 

Even though the contact was just saved the phone numbers aren't refreshed in the drop down boxes.

gholohan_3-1605887807492.png

 

Reply
0 Upvotes
1 Reply 1
Highlighted
Community Manager

Hi @gholohan,


Thanks for reaching out.
It looks like you have access to HubSpot Technical Support. As troubleshooting this further will involve sharing information specific to your account and specific examples, partnering with them will be the best next step.

Take care!
Jess
 


We are excited to announce that the Community will be launching a weekly newsletter on November 2, 2020!
Sign up today!