Sales Hub Tools

cllane1
Participant

Add multiple color options for the live chat

SOLVE

Hi there

 

It would be a good enhancement to have more than one option for the styling of the live chat. Currently the orange is the only option which does not match the rest of the site. 

0 Upvotes
1 Accepted solution
Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Add multiple color options for the live chat

SOLVE

Hi @cllane1 

 

See what happens when you go to Conversations > Inbox > Inbox Settings > Chat - do you get a customize tab that lets you pick the colour? Not sure if this inclued in starter or only pro and up. 

 

Hope this helps.

Phil Vallender | HubSpot Website Agency

View solution in original post

3 Replies 3
Phil_Vallender
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Add multiple color options for the live chat

SOLVE

Hi @cllane1 

 

It is possible to change the colour of the live chat widget on paid plans - are you using the free version?

Phil Vallender | HubSpot Website Agency
0 Upvotes
cllane1
Participant

Add multiple color options for the live chat

SOLVE

Hi Phil

 

Thanks for your answer. We currently cannot see this option? Where can you change this? We are using Marketing Hub Starter. 

0 Upvotes
Phil_Vallender
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

Add multiple color options for the live chat

SOLVE

Hi @cllane1 

 

See what happens when you go to Conversations > Inbox > Inbox Settings > Chat - do you get a customize tab that lets you pick the colour? Not sure if this inclued in starter or only pro and up. 

 

Hope this helps.

Phil Vallender | HubSpot Website Agency