Add multiple color options for the live chat

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Occasional Contributor

Hi there

 

It would be a good enhancement to have more than one option for the styling of the live chat. Currently the orange is the only option which does not match the rest of the site. 

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Esteemed Advisor | Diamond Partner

Hi @cllane1 

 

See what happens when you go to Conversations > Inbox > Inbox Settings > Chat - do you get a customize tab that lets you pick the colour? Not sure if this inclued in starter or only pro and up. 

 

Hope this helps.


Did my post help answer your query? Help the Community by marking it as a solution.

Phil Vallender

Inbound marketing for B2B technology companies
Diamond HubSpot Partner

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Esteemed Advisor | Diamond Partner

Hi @cllane1 

 

It is possible to change the colour of the live chat widget on paid plans - are you using the free version?


Did my post help answer your query? Help the Community by marking it as a solution.

Phil Vallender

Inbound marketing for B2B technology companies
Diamond HubSpot Partner

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Occasional Contributor

Hi Phil

 

Thanks for your answer. We currently cannot see this option? Where can you change this? We are using Marketing Hub Starter. 

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Esteemed Advisor | Diamond Partner

Hi @cllane1 

 

See what happens when you go to Conversations > Inbox > Inbox Settings > Chat - do you get a customize tab that lets you pick the colour? Not sure if this inclued in starter or only pro and up. 

 

Hope this helps.


Did my post help answer your query? Help the Community by marking it as a solution.

Phil Vallender

Inbound marketing for B2B technology companies
Diamond HubSpot Partner

Reply
0 Upvotes