Add a note/discussion board section on the Inbox

[valeriepazora]

It would be a nice addition to add a notes section on the new Inbox tool. I feel it would be helpful to be able to communicate internally about any email in the inbox with the rest of the team. Right now we can only assign and reply but having a seperate note notepad or discussion board within the inbox tool would help with internal communication. (kind of like the discussion board that is currently in projects)

It would also help management check in on emails that are assigned to individuals to see if a resolution was taken care of. 

[MFrankJohnson · Accepted solution]

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Excellent suggestions. You may wish to add to a new or existing thread in HubSpot Ideas.

You'll typically get much more traction from the HubSpot Community AND the Ideas Forum is where HubSpot Product Teams monitor suggestions for popularity -- i.e., VOTES! 🙂

Does that help answer your question? If so, remember to accept this solution today so other searchers will find it fast.

Best,
Frank

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www.MFrankJohnson.com