Sales Hub Tools

AdityaV
Member

Account suspension

Hey community!

Not sure why our account was suspended. We haven't even used any campaigns, so what was the reason for us to get banned? 

Can someone help us out, would be really thankful. Any info needed please ping me Screenshot 2023-09-25 222534.png

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2 Replies 2
NicoleJ
HubSpot Moderator
HubSpot Moderator

Account suspension

Thanks for posting here, @AdityaV!

Please open a support ticket within the portal that has been suspended so they can dig into the reason why your portal has been suspended. They will have access to tools to provide this insight.

Thanks and take care,

 

Nicole

0 Upvotes
AdityaV
Member

Account suspension

Hey @Nicole,

Thank you for your response. I did that, they say that they don't know why
because it's not under their domain, they have built a security system
that's automated which is doing this. So with whom do I coordinate on this?

Thanks for the help.

Regards,
Aditya

0 Upvotes