Sales Hub Onboarding

RM4
Member

NPS

SOLVE

Hi,

 

I have a question. Can i use hubspot only for NPS? Or i can useonly with sales crm?

 

Thank you in advance!

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

NPS

SOLVE

Hi @RM4,

 

You can use any tools that are available within your license. Just because they're available doesn't mean you have to use them.

 

Customer loyalty surveys (NPS) are a Service Hub Professional feature: https://knowledge.hubspot.com/customer-feedback/how-do-i-send-a-customer-loyalty-survey. It looks like you're on a Starter subscription which means you would have to upgrade.

 

The CRM with its basic functionalities is a free tool.

 

Let me know if you have any follow-up questions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

NPS

SOLVE

Hi @RM4,

 

You can use any tools that are available within your license. Just because they're available doesn't mean you have to use them.

 

Customer loyalty surveys (NPS) are a Service Hub Professional feature: https://knowledge.hubspot.com/customer-feedback/how-do-i-send-a-customer-loyalty-survey. It looks like you're on a Starter subscription which means you would have to upgrade.

 

The CRM with its basic functionalities is a free tool.

 

Let me know if you have any follow-up questions!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.