Emails sent in Outlook not showing on contact's activities
SOLVEHi,
I uploaded a file of 35 new leads and then sent them outreach emails from Outlook, but they haven't populated the activities list.
The contact was created at 12:24, and the email was sent at 12:31.
I had already connected my emails to HubSpot and I had Sales integration on too.
Why have the emails not populated?
1 Accepted solution
Emails sent in Outlook not showing on contact's activities
SOLVEHi @Caz6Caz6,
Installing the extension is not necessarily enough – have you made sure that your Outlook extension is also set to log the emails you send? https://knowledge.hubspot.com/connected-email/track-and-log-emails-with-the-hubspot-sales-outlook-de...
Best regards
| Karsten Köhler |
 | Did my post help answer your query? Help the community by marking it as a solution. |
Emails sent in Outlook not showing on contact's activities
SOLVEHi @Caz6Caz6,
Installing the extension is not necessarily enough – have you made sure that your Outlook extension is also set to log the emails you send? https://knowledge.hubspot.com/connected-email/track-and-log-emails-with-the-hubspot-sales-outlook-de...
Best regards
| Karsten Köhler |
| Did my post help answer your query? Help the community by marking it as a solution. |
