personalized token is not working

iramanalac
Member

Hi! I've created custom contact properties which I need to use for emails.  The Hubspot default contact properties work as inserted tokens but the custom ones I've made do not. I have tested for fallback values and they work. Appreciate the help 🙂

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jennysowyrda
Community Manager

Hi @iramanalac

 

Can you please share more information, screenshots and details around what you are experiencing and where you are getting stuck? 

 

Thank you,
Jenny

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