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gmail group email not getting to Conversations

I've added my personal email to the personal email section under General. 




I've also added a google group email email to Inbox Channels.


However, I am not receiving emails that go to to the Conversations in Hubspot. I'm stuck and I've read everything provided.


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Administrador de la comunidad
Administrador de la comunidad

gmail group email not getting to Conversations

Hi @LukeBilliot,


Thanks for reaching out to the Community!


Can you confirm if you connected the Google Groups email as a team email and selected "Other Email" during the conversations inbox setup?


Screenshot 2023-02-27 at 9.22.22 AM.png Screenshot 2023-02-27 at 9.22.40 AM.png


Can you also confirm that you followed these steps to set up forwarding emails? 


Thank you!




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