eMail not delivered via Outlook 365

Switchback
Member

No matter what I do, I can't get any messages I send through Hubspot to get delivered to my contacts. 

 

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PamCotton
Community Manager

Hello @Switchback 

 

Are you currently using the HubSpot extension in Outlook 365? If so, if you send the email from your inbox tracking and logging to HubSpot does your contact receives the email? ( More information here

 

When you send the email from HubSpot are you able to see the email in your send folder? 

Does the email is delivered to the spam/trash folder? What's the status of the email in HubSpot?  Are you seeing any errors?

 

The more information, screenshots, and details you can provide, the better I can advise on the next steps.

 

Thank you,

Pam

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