can we connect ali mail on hubspot?

[bellach]

i want to connect my ali mail on hubspot, but i failed.

please any solution that help me to connect it sucessfully?

[karstenkoehler · Accepted solution]

Hi @bellach,

When connecting other email providers than Gmail, Microsoft Outlook or Microsoft Exchange, there are specific steps: https://knowledge.hubspot.com/email-tracking/connect-your-inbox-to-hubspot#other-mail-provider-imap

Additionally, technical requirements must be met: https://knowledge.hubspot.com/articles/kcs_article/email-notifications/what-are-the-technical-requir...

I'd recommend reviewing these technical requirements. If, for example, Ali Mail does not fulfill the server requirements, a connection would unfortunately not be possible.

Best regards!