One of our accounts has a customised 'About this contact' property list on the right hand side WHEN IN INBOX - CONVERSATIONS. This is not the 'About this contact' default preview that appears on the left, we know how to customise that. I know it's read more
I moved from a paid to free account and I cannot delete any templates because it says they are linked to sequences (which I no longer can access). Can you please help me?
Hi @MStephen1 ,
There is a dedicated thread for this topic here: https://community.hubspot.com/t5/Sales-Hub-Tools/PLEASE-READ-Deleting-Sequen...read more
Hi there, I am here to ask about the issue that we are facing while sending mails to our costumer as well the internal mails within the company, please let us know how to get this issue resolved. Thank you! Regards, Team Serviqo Group
Hi, I am looking to analyze activities by leads across multiple clients for various durations. Particularly looking at direct outreach mails logged into the system using a chrome extension, and not marketing emails. Here is a quick scenario - I read more
I'm trying to go back and add custom tags to individual emails so that I can then analyze email performance filtered by the tag. For example, I'd like to go back and add a "case-study-ref" as a tag to emails referenced a case study. And then I want read more
Hi @YFeld ,
No, such a feature does currently not exist – neither for marketing nor for sales emails. For marketing emails, other users typica...read more
Hi, I've used HubSpot's email signature generate and tweaked the code slightly so that the position of the social icons are where I need them to be. I've sent the code out to our team and they've sent me a test email... I can't understand why th read more
Hi, This signature is correct for me. You have to test with several mailers and see if the sending email has another html/css code which interfer...read more
I am emailing customers via a sequence. However, I have issues with email addresses in HubSpot being incorrect by a character or two. I can typically address this once noticed, but want to re-enter the customer into the sequence that bounced wit read more
Hi @BeamMagic ,
HubSpot should unenrolled contacts automatically from the sequence when they bounce: https://knowledge.hubspot.com/sequences/...read more
Hi all — I'm still new to HubSpot and want to understand how to set up my email client to log all email to/from a HubSpot Contact. I'm aware of bcc:ing HS using the bcc email for email logging — is there any other way to do this using my e read more
Hi @neilredding ,
If you can get your email client to auto-bcc all outgoing emails, that would work, correct. If not, you would have to do it ...read more
How come when I put my signature as HTML and put it in HubSpot, it says that my headshot image is too large to load? I have tried reducing the file size of the image and that didn't work either. The photo does not display and I reduced the file size read more
I'm trying to figure out why meeting reminders are randomly being translated to Spanish from English? Subject: " Transactional email Un recordatorio de nuestra próxima reunión." These have been sent to both Spanish and non-Spanish speaking contact read more