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Sales Email

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Solved
WFKent on January 27, 2023
Responding to emails from contact or ticket does not add signature
Hi Everyone, We have set a signature for our inbox which works fine when responding/composing from the Conversations>Inbox page, but if we respond to an email from a ticket or contact page the reply does not include the signature. Is there a read more
Reply Starter
0 upvote
1 Reply
Accepted Solution
Jnix284
Thought Leader | Partner
January 27, 2023 13:53
Hi @WFKent for those emails, tickets and contact record, you would have to configure the signature for each user as well.
Solved
cofrenchy on January 26, 2023
In-line image in email template
Does anyone know if you can insert an image in-text? I want to include an icon in the body of an email template. Every time I add the image though, it gets inserted on a new line. None of the settings available address its placement (in-text or read more
Reply
0 upvote
4 Replies
Accepted Solution
franksteiner79
Guide
January 28, 2023 01:47
Hi @cofrenchy Looking at the screenshot you are creating a sales email template . The styling for those is limited, as these are essentia...read more
MLagerkvist on January 21, 2023
Automated email when new contact/deal is added
Hi, I have the crm suite starter. Have set up an automated email sequence from a newsletter form. Works well. But I also need an email sequence for new paying customers. Can't seem to figure out how to do it. Was told I could do it thr read more
Reply
0 upvote
3 Replies
Syeda_Fatima
Contributor | Diamond Partner
January 22, 2023 21:28
Dear @MLagerkvist , Unfortunately , it is not possible to start an email sequence for paying customers without the f...read more
PBaxter on January 18, 2023
Any tips for diagnosing why Documents can't be downloaded by some recipients?
Hi, We periodically use sales sequences where we share content like market reports with prospects and clients, typically with outreach of 50-100 contacts. We've been using Documents to share a PDF document (because it isn't possible to send read more
Reply Enterprise
0 upvote
4 Replies
danmoyle
Thought Leader | Elite Partner
January 19, 2023 05:14
Love this idea @Jnix284 !
JJonk on January 18, 2023
All messages in bold.
All messages in my inbox are in bold. It used to be when I read a message it would not be bold anymore. Anyone know how to fix?
Reply How-To
0 upvote
2 Replies
Jnix284
Thought Leader | Partner
January 18, 2023 08:20
Hi @JJonk do you know if your account super admin opted into the beta for the new conversations inbox? The style/layout is updated and causes...read more
CDelCastillo on January 17, 2023
Emails go to spam inbox
Hello, My company has several emails from our clients going into the spam inbox. Our "Allow and Deny" list is completely empty. Our "Automatically mark as spam" check boxes are all unchecked. Tried multiple solutions offered in other forums bu read more
Reply
0 upvote
17 Replies
Jnix284
Thought Leader | Partner
January 27, 2023 15:09
Hi @CDelCastillo I haven't found a way to easily copy it from the "to" field, but if it is the contact on the record, then it would also be visible...read more
CThack on January 17, 2023
Unable to connect outlook email
Trying to connect outlook email account, but when i click to add personal account - suggests it is provided via Exchange so i follow that, put in my details and the below unhelpful error message comes up. Spoken to the chat resources and they c read more
Reply
0 upvote
1 Reply
MiaSrebrnjak
Community Manager
January 18, 2023 04:04
Hi @CThack , Thank you for reaching out to the Community! This error usually means that our system couldn’t automatically connect to Exchan...read more
Solved
Alex_Bjerkvik on January 13, 2023
Active list of "Lost" deals that include all contacts in company?
I made an active list of deals in the sales pipeline that were "Lost". The plan is to contact these people later when our company has some ground-breaking news. Anyway, the issue is that this active list only include the contact associated with read more
Reply Deals Marketing Sales
0 upvote
4 Replies
Accepted Solution
karstenkoehler
Hall of Famer | Partner
January 13, 2023 04:06
That matches what I had expected, @Alex_Bjerkvik . Thanks for sharing. The second filter is redundant; the first one already specifies the pipeline ...read more
philbu on January 11, 2023
BBC Adress (outgoing)
Hello, I am new to Hubspot and try to configure it to my liking. I tried the BCC Adress (outgoing) to have an email that I sent to a contact that is already in my CMS tracked in Hubspot, but the email is nowhere to be found (not in the inbox, not a read more
Reply Free
0 upvote
1 Reply
karstenkoehler
Hall of Famer | Partner
January 11, 2023 21:11
Hi @philbu , There are some requirements for the BCC address to work. Can you confirm that you're meeting these requirements? https://knowled...read more
PFinder on January 11, 2023
I need to attached an inbound email from an generic email address to a Contact
Hi I hope you can help? We receive emails from our various web sites from customers who are ordering or enquiring about services and we want to tag or attach these emails to the customer contact record in hubspot . This cannot be done by email ad read more
Reply Connected Email
0 upvote
2 Replies
PFinder
Participant
January 12, 2023 02:26
Hi Jacob Thank you for taking the time to respond to my questions. Unfortunately all orders from the websites arive at our orders@ email and only c...read more
SHaimowitz on January 10, 2023
Email blast addressed to "Dear Test"
All, I recently sent out an email blast addressed to "Dear [First Name]" with the default value of "Dear Friend". To my great alarm, a number of emails went to contacts as "Dear Test". I can't figure out why. I put the question out to Hubspot read more
Reply
1 upvote
3 Replies
jolle
Key Advisor | Platinum Partner
January 10, 2023 19:25
No problem! So glad to hear you were able to resolve the issue!
LJackson1 on January 06, 2023
Mailchimp and Hubspot new contacts
Hi all, First time posting here. We would like to use Mailchimp to send our company emails, however I'm wondering if we will have to set up any new customers after the intial import in both systems. Ideally, I would like new contacts in Hubspot to read more
Reply Free
0 upvote
1 Reply
jolle
Key Advisor | Platinum Partner
January 06, 2023 13:02
Hey @LJackson1 , thanks for reaching out! Looking at the HubSpot-Mailchimp integration guide from HubSpot : When using this integrati...read more
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